Reply To: How to fix a person’s name in Gmail contacts

[Rob Clarke]

Hi Anna,

The most likely cause of this issue is with John’s Gmail having saved a previous version of the person’s name. Here is the first option for resolving this;

1. Log into Mail
2. Click on Mail > Contacts
3. Do a search for the person’s name (or email) and if there are multiple versions of the same person (ie. if they have a personal email, work one or whatever), then you can select and merge them.

Or in this case, simply delete the one you don’t want. There are other aspects that may cause this to happen, so let me know if the issue persists, or if you get it sorted!

Happy Monday!

Rob