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This is a question I had today from a local principal – ‘How do I forward emails from one person to a staff member, to me?’
This is a two-step process:
- Set up an email forwarding address – note this video is intended for forwarding every email. In this case, we are forwarding emails from one person to another user: https://www.youtube.com/watch?v=KrhMX_7ZM3E
- Once the forwarding email address is verified in the original user account, follow the steps on this post to set up an email filter – there is a free handout of the 5 most common types of email filters in there for you.
This is also explained in this video:
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