Teacher's Google Account 'disabled'

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    • May 3, 2018 at 10:05 am #4808
      Anna Powrie
      Participant
      Points: 143

      Hi all,

       

      We have had a teacher’s Google account disabled due to ‘suspicious activity’. We can’t figure out why it has happened – has anyone come across this before (or have any idea how to fix it!)?

       

      Cheers, Anna

    • May 3, 2018 at 2:18 pm #4809
      Rob Clarke
      Keymaster

      This is an unusual one Anna,

      If you go go into the Admin Console their account can be re-enabled.

      Iā€™m working from my phone now, so if you need it I can put in some screenshots – let me know šŸ˜‰

       

      Rob

    • May 3, 2018 at 2:29 pm #4810
      Anna Powrie
      Participant
      Points: 143

       

      Legend – I have just ‘reactivated’ her! Thanks!!

    • May 3, 2018 at 3:05 pm #4811
      Rob Clarke
      Keymaster

      Oh yeah!

      Well done! Always good to be re-activated šŸ˜‰

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