Updating profile picture

Tagged: Account Photo, G Suite, Profile Photo

This topic has 1 reply, 2 voices, and was last updated 5 years, 7 months ago by Rob Clarke.

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- May 24, 2019 at 3:50 pm #5831
  
  Chelsea Anderson
  Participant
  
  Points: 209
  
  Hi Rob
  
  Good to catch up this week and hope your time down south went well!
  
  Just a small thing that I can’t see how to fix (presume it’s a permission thing?). As per attached image I can’t upload a photo to my profile, Rachele and Cara have been able to but it won’t let me. Any thoughts?
  
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- May 24, 2019 at 4:10 pm #5837
  Rob Clarke
  Keymaster
  Hi Danny,
  
  I’m not sure which pathway you are using to get to your profile so try this:
  1. Go to myaccount.google.com which takes you to your account page.
  2. Then hover over the icon for the photo and click it.
  3. From there, you should be able to upload a photo.
  4. This area is where you can put in security information such as password recovery options also.
  Let me know if this works, if not, PM me your password and I’ll take a look from inside your account.
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