Reply To: Setting up Hangout chat on mobile devices

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#5863
Rob Clarke
Keymaster

Right, I’ve found some answers… you have two options:

  1. Doing this by user on a case by case basis – which might be a pain…
  2. Sorting it for a subset of users – which is what I think you need…

Fixing it by user…

In the console please go to Users. Search on the affected user and then click on it to go to Security > Login challenge > Turn off login challenge.

Security > Login challenge > Turn off login challenge

Unfortunately, this has to be done for each user. Would you please try again (in the next 10mins)?

Fixing this for a subset of users…

In this case go to Security > Basic settings > Less Secure Apps > Enforce less secure apps. This should allow staff to use Hangouts Chat without the login warning. Notice I’ve only enabled this for the Staff OU (Organisational Unit):

Security > Basic settings > Less Secure Apps > Enforce less secure apps.
Let me know how you get on.

Rob

  • This reply was modified 4 years, 11 months ago by Rob Clarke. Reason: Learnt more info for a better answer
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